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CVS/pharmacy Enhancing Accessibility for the Visually Impaired To Its Web Site and Store Point of Sales Devices - (ICDRI)
Aug 23, 2009
" The Company has installed tactile keypads in all CVS stores and it will enhance its website in 2009. Today's announcement is the result of a collaboration between CVS/pharmacy, the American Foundation for the Blind, American Council of the Blind and California Council of the Blind. CVS/pharmacy's actions were applauded by these groups. . . CVS/pharmacy's point of sales improvements are designed to assist customers who cannot read information on a flat screen point of sale device and therefore cannot privately enter their PIN or other confidential information. All CVS stores have been equipped, at a minimum, with a tactile device at both the front check-out counter and the pharmacy counter to ensure that customers unable to use a flat screen keypad do not have to provide their PIN to a store employee. The Company is also training its store employees to provide appropriate interaction with visually impaired customers regarding the use of the new tactile devices."
http://www.icdri.org/legal/CVSSettlement.htm