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Iowa 9-1-1 Call Center First to Successfully Trial 9-1-1 Text Messaging - (AbilityMagazine)
Aug 21, 2009
" A broad team of communications companies worked collaboratively to support the public safety needs of the 31 million citizens with speech and hearing issues who rely upon text messaging as a primary means of communications. Currently they must communicate with 9-1-1 operators using a relay center or a specialized communications device. This groundbreaking effort allows people with speech difficulties, deaf or hard-of-hearing to use text messaging to communicate directly with a 9-1-1 operator in an emergency. The team of companies including i wireless, Intrado Inc., Positron Public Safety and RACOM Corporation were involved in this effort."
http://www.abilitymagazine.com/news_9-1-1.html